when i pressed them on the issue of and pointed out that this looks very shady they said that this is a problem based on my region.
They told me that zoom is not running right now and they don't have any more info. This time i have been very persistent and have had my question moved up to a higher level of incompetence (management). eventually they always admit that zoom is down but do not provide any more info. every time i ask support they give me the run around asking for screen shots and telling me I'm just not seeing the zoom tab. for the past two weeks i have been trying to play zoom however it has not been available.